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Cloud ERP Support & Maintenance

Cloud ERP Support and maintenance is an integral service provided by Great Technology. Our team comprising both functional consultants and technical supports caters to all range of problems you ask for.

We help you to identify different kinds of technical issues which you face in your company and guide them with proper solutions. Our experienced and technically qualified team provides numerous supports via customizing, documenting, bug fixing, guiding and other allied supports. We provide numerous services among the users in Cloud.

At Great Technology, we have an Cloud ERP support strategy. The approach composed of three essential steps -- Support, Maintain, and Progress. 

All the steps are monitored for quality control. You might need Cloud ERP support in many scenarios.

Some of the scenarios are discussed below
  • Scenarios such as new to Cloud.

  • Want to improve the performance of the Cloud platform?

  • Workflows to adapt Cloud process

  • A full-time Cloud ERP support.

All our services are based on custom developed service level agreement that suits the requirement in the competitive market without breaking the funds of the organization.  

What includes in a Support Package?

Support packages offer a broad range of services. A support package will include the following.

  • Configuration support

  • Technical support

  • Functional support

  • GAP Analysis

  • Scheduled Maintenance

Our services are available through the following systems
  • Telephone

  • Remote Support

  • Ticketing System

  • Email